Shipping Policy

Dispatch

Orders are prepared after successful order confirmation, stock validation, and internal fulfilment checks. Dispatch timelines may vary by order volume and serviceability.

Delivery details

Customers must provide accurate phone numbers, addresses, landmarks, and PIN codes. Incorrect or incomplete details can delay dispatch, delivery, or courier coordination.

Tracking

Tracking details, when available, are shared through the order tracking flow, courier updates, or customer support.

Delays

Delivery timelines can vary because of courier operations, remote locations, weather, public holidays, strikes, service restrictions, or events outside Graha Kavach control.

Delivery inspection

Please inspect the package on receipt. If visible damage is noticed, record photos of the outer package and product before raising a support request.